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Jacks or Better Help

This is a general help section and some casinos may have video poker machines that have the deal buttons or hold buttons in slightly different positions, but we have tried to write the help files more genralized to give visitors the basic concepts.

If you have specific questions about a certain video poker machine at a recommended casino, be sure to check out the FAQ or help section of the casino website, or contact the customer support team at the casino and they'll be happy to help.

Jacks or Better Video Poker

This is a game of draw poker. The dealer will deal you five cards face up. At this point you should decide which cards to keep and which ones to throw. To keep a card just click on the card you want to keep or on the hold button below it. Once you are finished picking the cards to be discarded click on the deal button and the dealer will deal your new cards. Depending on how many cards you throw, the same number of new cards will be dealt back into your hand so you end up with five. Whether you win or lose is determined by how good a poker hand you have.

Basics of Poker and Poker Hands

Most poker games inside of our casinos are played with a standard 52-card deck. The cards are ranked according to the value of the number on the card or the value of the face. The ranking, from highest to lowest, goes as such: Ace (A), King (K), Queen (Q), Jack (J), 10, 9, 8, 7, 6, 5, 4, 3, 2. The ace can also be used to complete a low straight; A, 2, 3, 4, 5. As well as numbers and faces there are 4 different types of suits which are used to determine the value of a poker hand. These are: Spades (S), Clubs (C), Diamonds (D), Hearts (H).

Poker hands are valued based on their five card ranking. These rankings are detailed below:

(A rank of 1 equals the best)

Rank Hand Name Description of hand Example
Royal Flush A, K, Q, J, 10 of same suit 10S, JS, QS, KS, AS
2 Straight Flush Five cards of same suit in sequence 4D, 5D, 6D, 7D, 8D
4 of a kind Four cards of the same rank 7S, 7C, 7D, 7H
4 Full House Three of a kind plus a pair  3D, 3S, 3C, KS, KH
5 Flush Five cards of the same 3H, 7H, 10H, QH, AH
6 Straight Five cards in sequence 5C, 6D, 7C, 8H, 9S
7 3 of a kind Three cards of the same rank JH, JS, JD
8 2 Pair Two pairs of different rank 5H, 5S, 9C, 9S
9 1 Pair Two cards of the same rank AS, AD

Tie Hands

  • If two players both have straight flushes, flushes, or straights, the highest card that is part of the hand determines the winning hand. If the highest card still results in a tie then the next highest card will determine the winner. And so on...
  • If both players have a full house, then the highest 3 of a kind will determine the winner.
  • If both players have three of a kind the highest ranking three of a kind will be determined the winner.
  • The highest-ranking pair in the hand will decide two hands with two pair. If this still results in a tie then the remaining pairs will be compared and the highest-ranking pair will then decide the winner.
  • If both players have a single pair then the highest-ranking pair will win. If this is also a tie then next highest-ranking single card will determine the winner. If this still results in a tie then the next highest single ranking card will determine the winner. And so on...
  • Two hands with no pairs, flushes, or straights are compared and the card with the highest ranking single card will be determined the winner. If this still yields no winner then the next highest card will be determined the winner. And so on..
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